HUBUNGAN KECERDASAN EMOSIONAL DENGAN TINGKAT STRES KERJA PERAWAT

THE CORRELATION OF EMOTIONAL INTELLIGENCE TO THE
WORK STRESS LEVEL OF NURSE AT EMERGENCY WARD,
Dr. SOERADJI TIRTONEGORO HOSPITAL, KLATEN

Anastasia S K¹, Mariyono SW², Syahirul A²

ABSTRACT

Background: A nurse who work at emergency ward is very susceptible with distress. Work stress which is faced by the nurse will very influence the quality of nursing care to the patient. The nurse needs emotional intelligence for arranging mind ambience, managing stress, holding out in the frustration, and controlling mind desire (happiness, sadness, and anger).
Objectives: The study was aimed to identify the correlation of emotional intelligence and work stress level of nurse at emergency ward, Dr. Soeradji Tirtonegoro Hospital, Klaten.

Methods: The study was of descriptive analytic correlation by means of quantitative framework employing a cross sectional method. Data of respondents’ emotional intelligence level and work stress level was gathered through questionnaires. The number of research subjects involved in this study was all 25 nurse practitioners of emergency ward who met the criteria of: not on leave nor assigned for higher education, available becoming respondent, and not as a leader room. This study was done within July 29 2006 - August 9 2006.
Results: The average level of nurses’ emotional intelligence was an medium category 20 (80%) respondents, and the average level of nurses’ work stress was an medium category 19 (76%) respondents. Hypothesis test was using Product Moment correlation from Pearson at a significance level of 95% or α=0,05. The calculation resulted r=-0,465 and p=0,019.

Conclusion: There was a significant and negative correlation of emotional intelligence level to the work stress level.

Key words: work stress, emotional intelligence, emergency ward


HUBUNGAN KECERDASAN EMOSIONAL DENGAN TINGKAT
STRES KERJA PERAWAT DI INSTALASI RAWAT DARURAT
RSUP Dr. SOERADJI TIRTONEGORO KLATEN

Anastasia S K¹, Mariyono SW², Syahirul A²

INTISARI

Latar Belakang: Perawat yang bekerja di Instalasi Rawat Darurat sangat rentan terhadap distress. Stres kerja yang dihadapi oleh perawat akan sangat mempengaruhi kualitas pelayanan keperawatan yang diberikan kepada pasien. Seorang perawat membutuhkan kecerdasan emosional untuk mengatur suasana hati dan mengendalikan stres, bertahan menghadapi frustasi, mengendalikan dorongan hati (kegembiraan, kesedihan, dan kemarahan).

Tujuan penelitian: Mengetahui hubungan antara kecerdasan emosional dengan tingkat stres kerja perawat di Instalasi Rawat Darurat RSUP Dr. Soeradji Tirtonegoro Klaten.

Metode Penelitian: Penelitian ini merupakan penelitian deskriptif analitik korelasi dengan menggunakan pendekatan kuantitatif dengan metode cross sectional. Data tingkat kecerdasan emosional dan tingkat stres kerja responden dikumpulkan dengan kuesioner. Subyek penelitian berjumlah 25 orang perawat Instalasi Rawat Darurat dengan kriteria: tidak sedang dalam masa cuti atau mendapat tugas belajar, bersedia menjadi responden, dan bukan kepala ruang. Penelitian dilakukan mulai tanggal 29 Juli 2006 sampai 9 Agustus 2006.
Hasil Penelitian: Rata-rata tingkat kecerdasan emosional perawat dalam kategori sedang 20 (80%) responden, dan rata-rata tingkat stres kerja dalam kategori sedang 19 (76%) responden. Uji hipotesis menggunakan korelasi Product Moment dari Pearson dengan tingkat kepercayaan 95% atau α = 0,05. Hasil perhitungan didapatkan r = -0,465 dan p = 0,019.

Kesimpulan: Ada hubungan yang negatif dan bermakna antara tingkat kecerdasan emosional dengan tingkat stres kerja perawat di Instalasi Rawat Darurat RSUP Dr. Soeradji Tirtonegoro Klaten.

Kata kunci: Stres kerja, kecerdasan emosional, Instalasi Rawat Darurat.